Voice • Re: Touch-tone digits not heard properly by remote voice prompt
I am having the same problem as the OP.Using Sonic VOIP, after successfully dialing and reaching a service that requests, for example, "Press 2 for sales...", my touch tone digits are not received by...
View ArticleAccess • Re: Sonic available for business but not home
Without the address, I can only guess at the situation. But one example that I'm aware of that looks like this would be that we will sometimes extend the network for a large business on a custom...
View ArticleAccess • Is it true that AT&T will let me have a copper landline again?
Rumor has it (or rather an AT&T tech just told me) that AT&T would enable me to have both fiber for internet and copper for a landline. If that's true, why can't Sonic? I am very uneasy about...
View ArticleAccess • Re: Is it true that AT&T will let me have a copper landline again?
Because AT&T is the incumbent, they own the copper not Sonic. I don't think Sonic has ANY business relations with AT&T anymore (except for existing customers with their service).Statistics:...
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General • Readers Supported News is being blocked by Spamhaus. Tech Support...
Something called Spamhaus is blocking a legitimate sender's IP address and email from reaching my Inbox. It is called Reader Supported News, or RSN. Communication with Sonic tech support that includes...
View ArticleGeneral • Re: Readers Supported News is being blocked by Spamhaus. Tech...
If a sender is repeatedly being blocked by spamhaus they are not a "well behaved sender" by most common interpretations. This would imply they're sending to spam trap accounts, not honoring...
View ArticleAccess • Re: Fiber to Brickyard Cove, Richmond, CA
Jacob,Can someone contact me and review our infrastructure? I'd like to know the potential timeline for fiber.thank you!Statistics: Posted by terril — Thu Jun 13, 2024 10:48 am
View ArticleVoice • Re: Spam number block requests post here
Please block 415-471-1836. A sales call.Statistics: Posted by libertytax — Thu Jun 13, 2024 2:44 pm
View ArticleAccess • Re: Service Maps and Planned Expansion
I'm confused why Sonic says that *existing* service maps can't be shared for competitive reasons. Finegrain broadband data reporting for specific addresses is mandated by the FCC. Information on...
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Access • Re: Sonic Fiber in Castro Valley?
Saw some Sonic trucks with guys on poles on Heyer. Statistics: Posted by sonicroach — Thu Jun 13, 2024 4:30 pm
View ArticleAccess • Re: 94598 pushed back 6 months from Dec to June 2024...
My fiber live date has slipped another year now to Aug 2025, what happened to prompt the change? Here's a link to the CPUC proceedings for One-touch Make-ready"...
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Labs • On the MOTD message of 2024-05-01 16:11
Dear Dane,On your MOTD messageRegarding your Sonic.net MOTD: Shell Server Turn Down of 2024-05-01 16:11:Dane Jasper here, to write a final message of the day (MOTD) to honorthe retirement of our shell...
View ArticleAccess • Re: When Sonic is available in East Highlands of East San Jose
Sonic further pushed live date to October 2024. Lost my standing point with Sonic.Statistics: Posted by anqingzhang — Sat Jun 15, 2024 8:22 pm
View ArticleVoice • Unable to Port out of Sonic to Xfinity
Xfinity has made multiple requests to port a number from Sonic to them without success. I have called Sonic each time after Xfinity has made a port request and Sonic states that the auth name field...
View ArticleGeneral • Google search network blocked
Since yesterday I get re-directed to a captcha page whenever I try to go to google.com with a message stating:"This network is blocked due to unaddressed abuse complaints about malicious behavior....
View ArticleLabs • Re: Reverse DNS for IPv6 tunnel
Hello there,Thanks for the PCAP!I've sent you an email with some specific troubleshooting steps, but to update the thread here as well, my first suspicion is that you may be encountering the...
View ArticleLabs • Re: Shell Server Turn Down
We have cancelled our Sonic service.Statistics: Posted by chongo — Mon Jun 17, 2024 3:37 pm
View ArticleGeneral • Re: Google search network blocked
Can you check what your IP address is? There are lots of web pages that show you the IP address your web traffic is coming from; the first hit in a search is https://whatismyipaddress.com. Maybe your...
View ArticleLabs • Thanks for the fax service!
I had to send a fax and was at a loss for what to do. My local Fedex Kinko's offered fax, but at 2 dollars a page! There are a bunch of online fax services, but I didn't want to deal with figuring out...
View ArticleLabs • Re: Thanks for the fax service!
Thank you for your feedback! We always appreciate hearing from our customers. Our Fax service has been a handy feature that many Sonic customers utilize, and we are happy to offer it. Have a wonderful...
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