General • Why is my realized speed so slow on my 10GB line?
I have been a Sonic customer for 3 months (Belmont, CA). For the last couple weeks, surfing the web has become painfully slow. When I run SpeedTest, I get downloads speeds of 800MB+, but that high...
View ArticleAccess • Re: 10Gb service stops on the other side of the street
just wanted to revisit this, but then i had this brilliant idea, what if i say i'm a business, and i was actually surprised that it says it's available. so i know there's got to be a way we can make...
View ArticleAccess • Very Disappointing Installation Attempt
I am posting here to express disappointment with how Sonic has handled my initial fiber installation. This is not related to the 20 months since signup I've waited to get to this point (which is also...
View ArticleAccess • Re: When will I get sonic internet?
I checked our notes and it looks like we've been working there on site acquisition for a central office hut location. Current status seems to be that we're in dialog with the City about an easement...
View ArticleGeneral • Re: Why is my realized speed so slow on my 10GB line?
User experience is indeed different than bandwidth test in your case.Do you have the same problem from another computer or phone?Have you tried your computer from your neighbor's wifi or starbucks'...
View ArticleAccess • Re: Very Disappointing Installation Attempt
Hi Nick,I'm sorry about the way things panned out during the Fiber Drop appointment. I understand your frustration. One of our Field Service Leads should be coming out today to assess the situation...
View ArticleGeneral • Sonic Fiber finally online in Vallejo CA
Hello folks! I've been waiting for almost 1 year(nov 23) and finally now i received an email from sonic that fiber is online around my area and to setup for an appointment visit. Can't wait to try the...
View ArticleGeneral • Re: Sonic Fiber finally online in Vallejo CA
Were you automatically assigned an installation appointment?Statistics: Posted by dane — Mon Oct 07, 2024 8:20 pm
View ArticleVoice • Re: Spam number block requests post here
707 271 7121707 360 4465213 644 4522707 556 2362707 240 6426707 932 7916707 329 2269707 368 0413707 244 6408707 277 2910707 217 8680707 340 8604707 600 6440707 370 4080707 605 2407Thanks!Statistics:...
View ArticleAccess • Any updates for white and east hills
Just want to know if anything has changedStatistics: Posted by fuzzyrabbit99 — Wed Oct 09, 2024 9:02 am
View ArticleAccess • Re: Anyone else had sonic automatically opt you into 2FA and fail to...
.Statistics: Posted by hanlond — Wed Oct 09, 2024 11:20 am
View ArticleAccess • Sonic service in East Highlands San Jose CA 95127
Per Sonic status: Your forecasted fiber live date is: October 2024. Today is 10/11. I did not get any call or email on installation pole to house optic wire. Should I expect to have the service as...
View ArticleAccess • Re: Availability In San Pablo
keeps getting pushed, currently scheduled for OctoberStatistics: Posted by rainiervanautrijve — Sat Oct 12, 2024 1:15 am
View ArticleGeneral • Will sonic buy out my isp contract?
I currently with Comcast and my contact ended just recently as I have no eta for when sonic will be available in my area Im paying 85 buchs a month. I'm going to have to sign a plan with them again...
View ArticleGeneral • Re: Will sonic buy out my isp contract?
https://help.sonic.com/hc/en-us/article ... act-BuyoutStatistics: Posted by virtualmike — Sat Oct 12, 2024 2:18 pm
View ArticleAccess • Re: Sonic service in East Highlands San Jose CA 95127
Response I got previously, unless something changed this still applies"Hard to say with accuracy, we've been struggling both on the front end (permits) and the back end (available staffing for...
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Access • RE: Creekside Drive, Walnut Creek, CA - Sonic taking Pre-Order(s).
Hello Walnut Creek Neighbors:I just moved to Walnut Creek from Danville on 9-7-2024. (Unfortunately, Danville is a COMPLETE Fiber DEAD ZONE, even for AT&T. The city of Danville is REFUSING Permits...
View ArticleAccess • Re: is dial up access still supposed to work?
working to discontinue one of the resold dial-up services...fewer than 10 users still making regular use of the service.Fewer than 10 using any dialup or fewer then 10 using the resold service...
View ArticleLabs • Adding authorized account users
I created an email box in order to give my wife login access for members.sonic.net features like the fax sending but it's currently pretty locked down. For the fax sending she is unable to see the...
View ArticleGeneral • BG320W hidden firewall security options
I am using the BG320W as a router for my AT&T fiber connection (no other choice while waiting for a Sonic line). Lately, I noticed that the firewall -> security options tab of the router's...
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