General • Why is my realized speed so slow on my 10GB line?

I have been a Sonic customer for 3 months (Belmont, CA). For the last couple weeks, surfing the web has become painfully slow. When I run SpeedTest, I get downloads speeds of 800MB+, but that high speed is absolutely NOT actualizing during my browsing or downloading. The actualized speed is like I'm on maybe 5MB. Pages from major websites take 5–10 seconds to even start rendering in the browser, and then it takes another 5–20 seconds for the page to complete. Anybody else experiencing this?

NOTE: I have already unplugged and restarted the modem and both of my eero Max 7 routers. Plus, I just updated my 2020 iMac to OS X 15.0.1 Sequoia. No improvement.

Statistics: Posted by sonicjason — Fri Oct 04, 2024 11:49 am

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