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Access • Re: IPv6 with Sonic ONT
Also in Berkeley and do not see IPv6 enabled yet Same here.. (Downtown/West Berkeley) Statistics: Posted by pshipley — Mon Sep 02, 2024 4:50 pm
View ArticleAccess • Re: How Disappointed I Am :-(
Hello!Sadly, we are not able to provide a more exact timeframe for your area just yet. We hope that our construction teams can finish the work in a timely manner and get service to your location. If...
View ArticleAccess • Re: Over 1.5 years and still no update in 91770
Hello!It looks like we are still in the planning stages in your area. Hopefully, we will have an update for your area soon!Best Wishes!Statistics: Posted by jerrielm — Tue Sep 03, 2024 7:38 am
View ArticleAccess • Re: Aug 28th Bad Connection in Sonic Data Center?
Thank you for posting the information regarding your poor connection. I don't see anything on our end that should have caused this. I was able to check your circuit status back on the date this was...
View ArticleAccess • Re: progress in construction
Thank you for reaching out regarding your Status updates. Unfortunately, the estimate provided on our status page is subject to change due to delays beyond Sonics' control like waiting for permits and...
View ArticleGeneral • Email problem with S/MIME certificate
I just got a note from an acquaintance with whom I only infrequently exchange email, saying that Apple Mail had alerted her that it was "unable to verify the authenticity of the S/MIME certificate...
View ArticleAccess • Re: Timeline for Torrance/South Bay area?
Wow. Lucky ducks in 90503 and Lomita!Fingers crossed we have it in Lawndale soon also.Statistics: Posted by pfallon88 — Wed Sep 04, 2024 2:22 pm
View ArticleGeneral • Re: Email problem with S/MIME certificate
Patty, any S/MIME certificate would be something that had been configured in your email client, perhaps by accident.Statistics: Posted by kgc — Wed Sep 04, 2024 2:56 pm
View ArticleAccess • Unexpected incoming UDP traffic
I am a 1G Fiber customer in Berkeley with a Smart/RG SR516ac WiFi/Router provided by Sonic. On the router there is no port triggering or virtual servers. An Ubuntu server is the only thing connected...
View ArticleAccess • Re: Unexpected incoming UDP traffic
Source ip is 157.240.22.19 and it seems to be facebook (edge-star-shv-01-sjc3.facebook.com)Source port 443 is https.Destination port 64552 is a private port.Is the Smart/RG in bridge mode?ideally you...
View ArticleVoice • Re: Spam number block requests post here
Please block 415-813-2013. A robot Call.Statistics: Posted by libertytax — Fri Sep 06, 2024 11:18 am
View ArticleAccess • Re: 94598 pushed back 6 months from Dec to June 2024...
Hi @dane @jerrielm, I would like to write an informal complaint to CPUC about either city of Concord or city of Walnut Creek permitting, or PG&E refusing to promptly replace unsafe poles / erect...
View ArticleLabs • dead link on "Fusion IPv6 Tool" page
On https://help.sonic.com/hc/en-us/article ... -IPv6-Tool the link https://members.sonic.net/connections/fusion/ipv6/ goes nowhere special.I was trying to understand what my IPv6 configuration is from...
View ArticleAccess • Re: Why does Sonic.net restrict incoming port 25?
We've blocked port 25 in/out on dynamic IP customers for over more than 20 years. I agree with blocking port 25 by default, but it goes against your Net Neutrality page which states:Sonic does not...
View ArticleAccess • Re: Sonic Fiber in Castro Valley?
Hello! I'm sorry to hear that we are taking longer than expected in your area. Building out brand new Fiber infrastructure in an area for the first time is a work-intensive and time-consuming task....
View ArticleAccess • Re: Over 1.5 years and still no update in 91770
I second this. Been stuck at preconstruction for a year and some change in 91732. Still no updates here.Statistics: Posted by hengwithdanny — Sun Sep 08, 2024 6:29 pm
View ArticleAccess • Switch from Fusion Fiber to Standard Fiber
Hi,I've was one of the first in neighborhood to sign up and chose fusion fiber with a landline. I am no longer needing a landline, is there a way to switch to standard fiber? Shortly after i was...
View ArticleAccess • Re: Gigabit Fiber in Bernal Heights
banks and Cortland still shows August 2024.The go live dates are set for the end of each month. You should see a change by the end of August, if not sooner. (Or me being super optimistic and believing...
View ArticleLabs • Re: dead link on "Fusion IPv6 Tool" page
On https://help.sonic.com/hc/en-us/article ... -IPv6-Tool the link https://members.sonic.net/connections/fusion/ipv6/ goes nowhere special.I was trying to understand what my IPv6 configuration is from...
View ArticleAccess • Re: Switch from Fusion Fiber to Standard Fiber
Hello and thank you for reaching out. I was able to check your account, and I see that you can upgrade to 10gb via https://members.sonic.net/ and this would allow you to have your infrastructure...
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