Access • Re: Availability In San Pablo
Can somebody give me an update on this ?It still says target date is August 2024, but with less than a week to go I wonder if this is going to get pushed back or not.I have been seeing 2-3 cars/trucks...
View ArticleAccess • Re: Gigabit Fiber in Bernal Heights
banks and Cortland still shows August 2024.The go live dates are set for the end of each month. You should see a change by the end of August, if not sooner. (Or me being super optimistic and believing...
View ArticleAccess • Re: Fiber in Menlo Park, CA?
I ordered Sonic May 15th of 2023 and I'm still in preconstruction. I have no idea what's really going on but I wouldn't hold my breath. I'm fortunate enough to have gigabit ATT fiber and while Sonic...
View ArticleAccess • Re: Any update for my area in NW Santa Rosa?
I too, am in NW Santa Rosa, east of Marlow and just north of W. Steele Lane. I signed up for Fiber to get the three months free over a year and a half ago and the status of construction in my area...
View ArticleAccess • Re: When will I get sonic internet?
I checked our notes and it looks like we've been working there on site acquisition for a central office hut location. Current status seems to be that we're in dialog with the City about an easement...
View ArticleAccess • Re: 94598 pushed back 6 months from Dec to June 2024...
@miloseaa did you get any more feedback from Valerie Barone? I wrote a few weeks ago but didn't hear back.Statistics: Posted by drbubbles — Wed Aug 28, 2024 7:12 am
View ArticleAccess • Aug 28th Bad Connection in Sonic Data Center?
traceroute to 171.64.64.64 (171.64.64.64), 64 hops max, 40 byte packets 1 router.asus.com (192.168.1.1) 2.484 ms 2.004 ms 1.801 ms 2 lo0.bng2.snfcca14.sonic.net (50.0.79.6) 39.100 ms 36.600 ms 33.380...
View ArticleAccess • Logging onto VPN kicks us off the home Wi-Fi after switching from...
We just switched from Xfinity to sonic fiberoptic Internet in San Francisco. We have a Google Wi-Fi system that we use both before and after the switch. My wife and I both work at UCSF and have...
View ArticleAccess • Re: Thanks for all the fish
I'm in the same boat, getting ready to leave Sonic FTTN. As much as I hate Comcast, the speeds and prices have gotten pretty compelling. And after a couple of multi-day outages last year (one of which...
View ArticleAccess • Re: Logging onto VPN kicks us off the home Wi-Fi after switching...
Hello!Have you tried contacting your School's IT team to see if they can see anything wrong on their side? With VPNs and computers, there is not much we can do to troubleshoot these devices. Maybe...
View ArticleAccess • 94134 Pushed back may 2025
Hello, I was wondering if I get a update on why its getting pushed back? Originally it was suppose to be August and then got pushed back to November and then January and now its May.Statistics: Posted...
View ArticleAccess • Re: 94134 Pushed back may 2025
Hello! I'm sorry we're taking longer than expected in your area. Building brand-new Fiber infrastructure in an area for the first time is time-consuming and work-intensive. It involves coordination...
View ArticleAccess • How Disappointed I Am :-(
02/24 I get get told positively that Sonics coming in a month or two. It’s now Aug 30, 2024! My update on Sonics site says Go Live, August 2024! I have watched other posts with similarities and can...
View ArticleAccess • Re: San Rafael: Fiber install date slipped four months
Same. I'm starting to think that AT&T might be a lot slower for the price, but as an upgrade from Comcast it's available now, unlike Sonic installation or updates.Statistics: Posted by briareus —...
View ArticleAccess • Over 1.5 years and still no update in 91770
It has been over 1.5 years since Sonic said they are bringing fiber to my area. I came to believe that because SONIC advertised that they will be coming soon that I would at most have to wait 6 months...
View ArticleAccess • renting vs owning Eero 6
I've had Sonic fiber for two years now, and I've been renting a single Eero 6 as a router for my small apartment. I haven't ever rented a router before, but it was only $5/month and it was sold to me...
View ArticleAccess • Re: renting vs owning Eero 6
What is your knowledge of troubleshooting network issues?Statistics: Posted by joeyyung911 — Sun Sep 01, 2024 2:59 pm
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Access • progress in construction
Hi Sonic, it's been more than 8 months in the construction phase and I don't see any progress, it only advances in the construction status that for such month and the month comes and nothing happens,...
View ArticleGeneral • sporadic WAN connection loss: ARP issues
Hi,TL;DR - I am having ARP issues, when my router tries to get MAC for Sonic gw and ARP requests time out. Can be solved by unplugging and plugging back in the cable between ONT and router.Details:I...
View ArticleAccess • Re: Is there *any* progress in El Cerrito?
Hey Sonic Reps,It's been a good 1.5 - 2 years of watching our El Cerrito Hills Fiber progress approach a completion date only to get pushed out by months at a time, now again by another month. What's...
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