Access • Re: Is there *any* progress in El Cerrito?
I'm in El Cerrito near Jordan Ave., and our street is up and running as of last week with 10G fiber.Statistics: Posted by peter.conheim — Sat Aug 03, 2024 4:45 pm
View ArticleGeneral • Re: Shell server turn-down
I just discovered that the shell server was brought offline when shell.sonic.net failed to DNS resolve; I started trying to debug my DNS settings.I'm very sad it's gone. I guess I'm not surprised not...
View ArticleAccess • Re: Concord Progress?
I just noticed my Sonic go live date went from August to August of *next year*. Where are the status updates? Where is the email letting me know?You aren’t going to lose some mythical competitive...
View ArticleAccess • East Hills & White San Jose
Good afternoon, I've been preregistered for a few months now and the status has always shown that it's in the construction phase. Every month goes by and the fiber tool just sets to the next month as...
View ArticleAccess • San Leandro Davis/Warden
Status update?Our original go live date was March 2023. We've seen cablemen running the fiber prior to this date. For a while there was regular work crews. But since August 2023 until now we seen...
View ArticleAccess • Re: San Leandro Davis/Warden
Hello,We are sorry to hear that. We're likely still waiting for the city to approve the permit for your area. If you would like to PM us your address, we can check the status of the project in your...
View ArticleAccess • Re: East Hills & White San Jose
Hello! Unfortunately, the estimate provided on our status page is subject to change due to delays beyond Sonics' control. That said, we appear to be approaching the finish line in your area and should...
View ArticleAccess • Re: Gigabit Fiber in Bernal Heights
Well, so much for any sense of optimism or faith (once more) in Sonic's Fiber Status Update. Last week I saw installers one block away, using the same fiber runs that pass my house. Today I check the...
View ArticleGeneral • Routing issue around ae1.cr6.rcmdca11.sonic.net?
Currently www.nintendo.com and www.cdjapan.co.jp are unreachable through Sonic from my home network. I guess there are some routing issues around ae1.cr6.rcmdca11.sonic.net.I'm in San Mateo area in...
View ArticleAccess • Re: Connectivity problems
I am getting very poor or unsuccessful connections with some sites. Searching on Google works fine. Some websites work fine. Some will not connect. I am unable to use the speedtest tool, it always...
View ArticleGeneral • Re: Routing issue around ae1.cr6.rcmdca11.sonic.net?
I confirmed connections to both www.nintendo.com and www.cdjapan.co.jp work well through VPN. That's why I think this is a routing issue within the Sonic network.Statistics: Posted by psychslimechat —...
View ArticleLabs • Re: Shell Server Turn Down
Divide the cost of maintaining the shell by 100 users and let us know what our cut would be. We might be willing to pay it. I appreciate the sentiment and question but it's honestly not a question...
View ArticleAccess • ASUS RT-AX89X, MBP M1 (2021), QNA-T310G1T getting sub 10Gbps
Hi,I've connected my Macbook Pro (MBP) to the Sonic modem directly via Ethernet & QNA-T310G1T (Thunderbolt 3 to 10GbE Adapter QNA-T310G1) and received ~5Gpbs. When I wire up the SONIC Modem ->...
View ArticleAccess • Re: ASUS RT-AX89X, MBP M1 (2021), QNA-T310G1T getting sub 10Gbps
What's the "Sonic modem"? The ONT?Statistics: Posted by joeyyung911 — Wed Aug 07, 2024 10:13 pm
View ArticleAccess • Outage in North San Jose
We're now going on day 2 of a network outage in North San Jose. Technically, the service was up from 3 pm until about 8:30 am this morning. Any info on why this is happening two days in a row? Sonic...
View ArticleAccess • Re: Outage in North San Jose
Hello!Looking at the reports, it seems that a back-end swap was made to bring our customers back online. This should have been a long-term fix, but it failed again. There is some type of physical...
View ArticleAccess • Fibre Status still says Go Live August!
So, Sonic Folks!Is this real? Been waiting since Feb 2024! How does it look for Hepburn Heights Road, 94901?When could I get a call!Thanks for any more specific updates! I need to upgrade my router if...
View ArticleAccess • Re: San Rafael: Fiber install date slipped four months
June -> July -> August -> October here as well, Mission area. I've gone from being excited about possibly finally getting fiber and being done with Comcast, after years of checking local...
View ArticleAccess • Re: Fibre Status still says Go Live August!
Hello!We are nearly done with the construction in your area but there is still some smaller work that needs to be done before going live in your area. We don't have a good timeline for when this last...
View ArticleHosting • Host Local email server
I am adding a email server to my NAS and wanted to host a email server on the NAS it seem to be a technical issue on Sonic side that blocks out going email from the host mail server, Support just...
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