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Access • Re: Outage in North San Jose

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Hello!

Looking at the reports, it seems that a back-end swap was made to bring our customers back online. This should have been a long-term fix, but it failed again. There is some type of physical damage we did not see the first time around(since everyone came back up after the first fix was made). We currently have Techs dispatched to see what is going on. Hopefully, they will be able to get the service back up and running soon.

Best Wishes

Statistics: Posted by jerrielm — Thu Aug 08, 2024 10:57 am



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