I think it's more a case of the person acknowledging that Sonic currently can't offer the service you would like to get, if somewhat awkwardly.
It's heartening that Sonic staff actually review the feedback. So many times when I answer such a survey honestly, I'm certain that the survey was created in a way that no matter how I answer, (a) the results will look positive, and (b) no one will actually see the comments I write. Indeed, I rarely get any feedback after completing such surveys.
It's heartening that Sonic staff actually review the feedback. So many times when I answer such a survey honestly, I'm certain that the survey was created in a way that no matter how I answer, (a) the results will look positive, and (b) no one will actually see the comments I write. Indeed, I rarely get any feedback after completing such surveys.
Statistics: Posted by virtualmike — Fri Jul 12, 2024 4:22 pm