Voice • Re: Calls to my Sonic phone # also ringing on my Mobile Communicator app
You should be able to go to the smartphone's settings and disable notifications for the Mobile Communicator app, just like any other app that you don't want to bother you.Statistics: Posted by...
View ArticleAccess • pace 4111n router issue
We have been paying sonic for "rental" of their pace router. We did that so we didn't have to deal with AT&T, worth every penny. It has been several years since we have had problems, so we thought...
View ArticleLabs • FAXes sent has no history
Hi,We created a FAXline but when we sent it to a recipient there is no history of any successful or unsuccessful transmission. Is it placed in a queue for later processing? We called the number we...
View ArticleHosting • Apache Version for HTPasswd
I'm trying to generate an .htpasswd file for use on my Sonic-hosted web site. Now that shell access has been removed, I'm using a remote web site to generate the .htpasswd contents (because there's no...
View ArticleGeneral • Re: Sonic Webmail issues & suggestions
Ah... So it appears the default is to show expanded primary headers when opening email in a new window (or double-clicking an email from the List so it fills the window, except for the mailbox/folder...
View ArticleLabs • Can't send fax
I tried to send a fax yesterday. I did it twice because I received no confirmation after the first time. Same thing the second time around. I don't know if the fax went through because I receive no...
View ArticleLabs • Re: Can't send fax
Have you tried checking the status using the "View Sent Faxes" link (in tiny print) at the bottom of the "Send A Fax" page? I just sent a test fax to my Sonic Faxline number and it went through...
View ArticleAccess • Re: What’s going on in east end alameda?
Hello, I was able to take a look at your account, and we are currently in the planning phase for your area. Sonic is working diligently to bring fiber-optic internet to your area. We are looking at...
View ArticleHosting • Re: Apache Version for HTPasswd
...I am able to choose the encryption algorithm for my password, but the only one of the provided choices that seems to be considered secure is Bcrypt. However, the web page tells me it's supported on...
View ArticleLabs • Re: FAXes sent has no history
If you go to the Send-A-Fax tool, it should have an entry for any faxes that were successfully submitted. I see one outbound fax on your account from Saturday, January 4th. You should also get an...
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Access • Re: Construction for 10GbE fiber in San Leandro
Well, I am casually bumping this thread for 94577.It seems like sonic already built thru san leandro in the downtown area to connect to other cities.Maybe it will extend to the other parts of the city...
View ArticleAccess • Re: pace 4111n router issue
Hello! I'm sorry to hear about this. The reset button does need to be pressed and held for around 10 seconds or so before it will clear any saved information. Have you tried this? If this physical...
View ArticleHosting • Re: Blog still a bit broke -- something with the SSL certificate?
Hi Joe,Any luck yet with my SSL certificate issue at http://metaphorager.net, as referenced above? (I know you all must be busy; please let me know when you can.)Be well,NealStatistics: Posted by...
View ArticleGeneral • Does hardware get regular security updates/patches?
Read about Chinese hacking into systems via old, unpatched hardware. Trying to find out if my hardware has latest patches and is regularly updated. It's several years old. Asked Sonic support and they...
View ArticleGeneral • Re: Does hardware get regular security updates/patches?
Assuming from context you have the resold AT&T service, they push firmware updates regularly, usually roughly every two months.My router is the BGW320, and was last updated around 3 weeks ago, to...
View ArticleAccess • Service in the Concord 94521 Area
Hi, I pre-ordered back in December 2023, and I am still in the "planning" stage on the fiber status tool as of today (1/8/2025). I have seen Sonic trucks all up and down my street the last 1yr+ and...
View ArticleAccess • Re: Service in the Concord 94521 Area
I deeply apologize for the long wait. Unfortunately, we do face unforeseen complications or delays that are outside of Sonic's direct control. We are constantly working with the city to move past any...
View ArticleAccess • IPv6 down in east San Jose
Over the last few days, IPv6 has been... interesting... on this side. Frequent interface glitches are forcing new DHCP6 addresses out, but this morning, that all changed. There was a bounce at 02:22,...
View ArticleAccess • Re: IPv6 down in east San Jose
I am experiencing something similar but not exactly.Lately I've read posts about IPv6 challenges so I am slowly familiarizing myself with it. I have also experienced my assigned prefix change after a...
View ArticleVoice • Re: iOS 18.2 broke Sonic Mobile Communicator
Hello fellow Sonic Mobile communicator app users,Does anyone have info about when an update for the app will come out?I really miss it not being able to make international calls as I used to. Thanks,...
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