Access • Re: Configuration settings for Sonic fiber for Ubiquiti Dream Machine?
Just wanted to jump in here and say I'm encountering high latency (250ms+) for the majority of the 24hr monitoring window on my UDM SE running OS 4.0.21 and network 8.6.9. The UDM SE's 2.5gb ethernet...
View ArticleAccess • Re: Fiber availability in Sunnyvale 94087
Hello,Our goal is to improve the quality of Internet service in America! Fiber expansion is a large feat, and building out infrastructure will take some time. Hopefully, we can get to your area...
View ArticleAccess • Re: Sonic Fiber in Pinole CA 94564 area?
Hello, We are working diligently to begin our build-out in Pinole. We are taking a look at your neighborhood roads, telephone poles, underground accessibility, city layout, and anything else that...
View ArticleAccess • Re: 1Gb Throttling
How 'bout you tell people what you have!! Sonic doesn't throttle traffic.Seems like a bad network cable and/or port where it's negotiating at 100mbps.Yeah, that was it - bad cable.No Throttling from...
View ArticleGeneral • Sonic Webmail issues & suggestions
Sonic's Webmail is a very useful service. It can even serve as a primary email "app" when you are aware of a few quirks (such as long search times when including the message Body). Having used webmail...
View ArticleAccess • Re: Redondo Beach Status
Hello, Thank you for reaching out about our Fiber build-out in Redondo Beach. I have contacted our Fiber Engineering team to see if I can get an update on this for you. Once I get more information, I...
View ArticleAccess • Re: Gigabit Fiber in Bernal Heights
Last week I saw a sonic truck servicing a box on a post in the corner of jarboe and nevada. I spoke to the sonic employee and asked when nevada would get internet and he said it shouldn't be long now...
View ArticleAccess • Re: Requested Sonic 10 Gigabit Service
do you know any update on the time line to upgrade the area near mission / 94112 area?Statistics: Posted by richard203 — Fri Dec 27, 2024 7:20 pm
View ArticleAccess • Any plans to expand Sonic Fiber to the Daly City / Pacifica area?
Hi, currently using Sonic in the Daly City/Pacifica border area via AT&T’s resold service, with 60 down/7 up speeds for $78/month. I planned to hop on Sonic’s higher speeds & then upgrade to...
View ArticleGeneral • Re: Sonic Webmail issues & suggestions
Items 1, 2, and 3 can be solved by using an email program (aka, "client") on a computer or mobile device.There are many email programs so you may have to try a few until you find one that fits your...
View ArticleGeneral • Graymail broken?
For the past two days I have been getting typical Graymail items delivered to my regular Inbox. This morning there were about 35 new items in Graymail, and 70 in my Inbox, at least 65 of which should...
View ArticleGeneral • Re: Graymail broken?
As of a few days ago my wife is receiving a ton of spam emails to her Sonic inbox all from pantelleria.ovh domain. So yes, you're not alone. If the emails are coming from the same domain (as in her...
View ArticleVoice • Re: Option to remove Fusion Voice from package
Agreed, this is very disappointing and feels misleading.Statistics: Posted by gjvilleneuve — Sat Dec 28, 2024 11:06 am
View ArticleGeneral • Re: 2-Step Verification Required
Likely, your browser is deleting the cookie that authenticates you. My browser is set to delete most cookies when I close a site, so I have to whitelist sonic.net and sonic.com.Statistics: Posted by...
View ArticleVoice • Re: Spam number block requests post here
877-743-5272This is a robocall spoofing PG&E. The message is about "account balance". More on this number here:https://lookup.robokiller.com/p/877-743-5272Statistics: Posted by si — Mon Dec 30,...
View ArticleAccess • Re: Any plans to expand Sonic Fiber to the Daly City / Pacifica area?
Hello, As a Sonic customer, you are automatically part of our ongoing evaluations of fiber network. Your neighborhood is a part of ongoing team discussions, engineering evaluations, and possible...
View ArticleAccess • Will a ZYXEL C3510XZ work with Sonic 10G fiber?
So it's little silly to pay $10 a month to rent the SmartRG SR515AC in my 10G fiber setup. But looking around at fiber gateways, I was reminded of why I didn't get around to it previously: I like the...
View ArticleAccess • Re: Will a ZYXEL C3510XZ work with Sonic 10G fiber?
The WAN for that is only 1gb. It's WIFI 6 gigabit, not WIFI 6 gigabit.Statistics: Posted by dancingsnails — Mon Dec 30, 2024 5:42 pm
View ArticleAccess • Not getting IPv6 prefix assigned in San Leandro: where is native...
Hi,I recently got 10G fiber service activated in San Leandro, looking to see if I could replace ATT fiber with Sonic. I had the tech setup the Sonic-owned Eero so I could make sure everything worked...
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Access • Re: Not getting IPv6 prefix assigned in San Leandro: where is native...
I actually just reached out to support about this topic as well and they directed me to the forum. I think I'm in the same boat as you, my router receives an IPv6 address but it is not a /56...
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