General • Re: No Fiber in Mountain View an Internet Desert
We are working now the cut down the project to a smaller segment of the City, in hopes we can at least build some portion of it where the poles are safe.Has the plan been settled? If so, would you be...
View ArticleGeneral • Rude men working in support
What is up with the rude men working support and antagonizing template emails being sent to customers? I answered a survey, the Jeff guy responded like a warden, is this internet service a serious...
View ArticleGeneral • Re: Rude men working in support
Don't send out surveys if you don't want feedback! and most certain don't send stupid emails when you don't like the feedbackStatistics: Posted by laurenkatekush — Tue Jul 02, 2024 11:02 am
View ArticleAccess • Re: Gigabit Fiber in Bernal Heights
One example challenge affecting Bernal has been the underground crossing at 3798 Mission Street. ... This build has recently been completed, and we are waiting for splicing and testing work to be...
View ArticleAccess • Re: Sonic is losing customers on the 1900 block of Yosemite Rd in...
Dane --we have hung on too, in hopes that this exchange was propelling some action -- but I see now as I check back that perhaps it is time to do as William did, and give up. I'm truly sorry to do so...
View ArticleAccess • Fiber to El Monte, CA
Been waiting for quite some times now. Let me know.Statistics: Posted by kevinlha — Wed Jul 03, 2024 1:37 pm
View ArticleAccess • Re: IPv6 prefix changes after every maint!
Thank you for casting a discerning eye over our v6 behavior. It's an area of development I'm personally very invested in.Not all maintenance will impact your DHCP leases. Even though the downtime from...
View ArticleAccess • Re: Fiber to El Monte, CA
You can find status in the Member Tools - but here's a shortcut link that should work: https://www.sonic.com/fiber-statusIt's still in the early stage, planning, so until we get further along you...
View ArticleAccess • Re: Update on micro-trenching in San Francisco
For what it's worth, I emailed Supervisor Ahsha Safai (the sponsor) and my district supervisor to ask about this situation. I'm not sure if that is the right channel to go through but in case others...
View ArticleAccess • Re: Hayward Fiber Availability
Anyone have update? I ask the Construction guy in my front door last week and got told should be available in two wekks.Statistics: Posted by pouzag — Thu Jul 04, 2024 11:51 am
View ArticleHosting • Access CGI-BIN
Since I am not allowed shell access, the only way I have to update web pages is using FTP.I need to update a page in my CGI-BIN folder.How do I access files in the CGI-BIN folder?The file I am trying...
View ArticleHosting • Re: Directory Listings now disabled by default
Hi David,I have good success with this one. Easy to use, graphic interface. Suggest using the BINARY mode when uploading and downloading your files.Hope this...
View ArticleHosting • Re: Unable to connect to the Sonic server to update my legacy web...
Hi PJ,I have good success with this FTP app. Easy to use, graphic interface. Suggest using the BINARY mode when uploading and downloading your files.Hope this...
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Access • Re: Gigabit Fiber in Bernal Heights
i’m late to the party, but just doing some detective work by perusing the forum posts here and using the website to check for availability in bernal heights area.according to the website, 10GB service...
View ArticleHosting • Re: Access CGI-BIN
try/home/WWW_pages/scotts/cgi-bin/Statistics: Posted by apl — Sat Jul 06, 2024 3:41 pm
View ArticleGeneral • sh.sonic.net connection timeout
I've had access to sh.sonic.net for decades. As of yesterday, (7/6/2024), I can no longer ssh into sh.sonic.netHas anything changed? Tech support says they don't support the shell accounts.% ssh -v...
View ArticleGeneral • Re: sh.sonic.net connection timeout
The shell server was turned off at the beginning of this month: https://sonicstatus.com/2024/05/01/shel ... turn-down/Statistics: Posted by seth.lohr — Mon Jul 08, 2024 5:46 am
View ArticleVoice • Re: Mobile communicator cannot authorize
Hello!I reviewed this with our Network team and it does not seem to be an issue on the app side. I would suggest turning your device off and back on again and see if this resolves it. I would also...
View ArticleAccess • Re: More info on delay for 7300 block of Schmidt Ln
Any way to get a bit more info on progress? It got bumped back again at the end of June.Statistics: Posted by ljandkt — Mon Jul 08, 2024 11:16 am
View ArticleAccess • Re: IPv6 prefix changes after every maint!
Thanks for the background. I believe Comcast reduces the ipv6 lease time prior to maintenance, if this were an option at Sonic, it would be transparent to the majority of customers and everyone else...
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