I came across this informative video that shows the inner workings of a fiber ISP in Connecticut (GoNetSpeed):
https://www.youtube.com/watch?v=E8258JtwCUc
(Perhaps that has been posted elsewhere on this forum.)
The interviewer seems a little over-excited and interrupts all the time, but the COO of the ISP patiently described a lot of their infrastructure. It's interesting to see how much the equipment at the back end (such as a single POP) has shrunken since the days of modem pools and 600-pair copper cables. However that's in contrast to the big warehouse full of parts and equipment they also maintain to scale out the network to tens of thousands of homes.
The most interesting to me was the 'training board' that they use to teach the technicians. That was intended for internal use but I think every ISP should make a cleaned-up version to have available for customers (in video form) that explains the various components whenever questions arise for troubleshooting a connection. It would of course only be useful for tech geeks seeking deeper information but I'm sure there are a lot of Frequently Asked Questions that could be cleared up with such a teaching tool available.
https://www.youtube.com/watch?v=E8258JtwCUc
(Perhaps that has been posted elsewhere on this forum.)
The interviewer seems a little over-excited and interrupts all the time, but the COO of the ISP patiently described a lot of their infrastructure. It's interesting to see how much the equipment at the back end (such as a single POP) has shrunken since the days of modem pools and 600-pair copper cables. However that's in contrast to the big warehouse full of parts and equipment they also maintain to scale out the network to tens of thousands of homes.
The most interesting to me was the 'training board' that they use to teach the technicians. That was intended for internal use but I think every ISP should make a cleaned-up version to have available for customers (in video form) that explains the various components whenever questions arise for troubleshooting a connection. It would of course only be useful for tech geeks seeking deeper information but I'm sure there are a lot of Frequently Asked Questions that could be cleared up with such a teaching tool available.
Statistics: Posted by lunulair — Sun Jan 19, 2025 11:28 am